The Office of Innovation Intern will report to the TDLR Chief Innovation Officer and will research and assess various processes and programs for the agency and its constituents. Work involves assistance with creating program implementation standards and techniques; reviewing operational processes; analyzing, reviewing, documenting, developing and assisting with implementing best practices and/or process improvements for the agency. Works under general supervision with moderate latitude in using independent judgment and providing initiative in the discharge of responsibilities.
CRITICAL JOB ELEMENTS
- Assist the Innovation Office in performing an array of technical, training, research, planning, policy, program assessment, and administrative activities related to agency programs and processes.
- Collaborates in planning, development, implementation, analysis, and documentation of agency programs, emphasizing the use of innovation to maximize the use of available resources.
- Assist with the development of training programs.
- Demonstrates a spirit of teamwork, offering positive and constructive ideas, encouragement and support to other members of the agency, while upholding the agency’s core values.
- Reviews and evaluates agency operations and compliance with program policies and procedures, as well as legislative statutes and rules to develop recommendations and justifications for improvement.
- Prepares comprehensive reviews of literature, statutes, rules and/or policies and completes reports, studies, and specialized research projects.
- Assists in the preparation of the agency’s Strategic Plan, Legislative Appropriation Requests, fiscal notes, performance reports, and process improvement initiatives, including cost estimates, bill tracking and analysis.
- May assist with the development of policy, procedure manuals and workflow diagrams.
- Complies with division and/or agency training requirements.
- Adheres to all Texas Department of Licensing and Regulation Intern Personnel Policies and performs related work as assigned.
- Conducts surveys and/or reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
Graduate students preferred, but also accepting undergraduates.
Fields of Study
Public Administration, Political Science, Applied Technology, Educational Technology, Business, Economics, Finance.
Required Knowledge, Skills and Abilities
Strong and effective communication skills, oral and written; Skill in Windows/MS Office. Ability to conduct research; to interact professionally with agency personnel at all levels from each division; and, to gather, assemble, correlate and analyze data.
Preferred Knowledge, Skills and Abilities
Ability to review legislative bills and drafts of rules; to devise solutions to problems; and, to prepare reports. Ability to develop, evaluate and interpret processes, policies and procedures; to effectively train others; and, to identify key measures or indicators of program performance; Knowledge and general understanding of statistics.
TDLR will only accept completed typed applications. Resumes will not be accepted in lieu of the application.
For consideration please submit the completed typed application by mail, fax, or email to:
TDLR Human Resources
920 Colorado St. Austin Texas 78701
Fax: 512-475-3377 Human.Resources@tdlr.texas.gov